Chatbase Unveils Backstage: AI Agents Just Got More Personal
Chatbase has introduced Backstage, a new tool that allows users to engage with their AI agents in a more conversational manner, akin to speaking with a teammate. This innovation enables the AI to handle customer interactions across various channels including chat, email, and calls, while managing workflows and escalating tasks when necessary. This development is a significant step in enhancing customer service through intelligent automation.
Published · last aired